Far too often I am called by a client to clean up the mess of one or more previous workflow consultants. It seems to be quite common for clients or ICT partners to use ABAP developers who like to claim that they know workflow. The consultant comes in with little or no experience, and has “Practical Workflow for SAP” tucked into their laptop bag in order to figure things out – After all, it can’t be that difficult, can it? Continue reading...